Senior Creative Operations & Traffic Manager

• Minimum 4 years of proven experience working within a creative agency, internal creative studio or production environment.
• Minimum 5 years of experience with relevant technologies or comparable tools used in the professional environment.
• Demonstrated experience in project management.
• Proven experience in creative planning, workload management, cost calculation and resource allocation.
• Experience facilitating stand-ups, weekly planning meetings, project status updates and operational coordination sessions.
• Strong organisational and prioritisation skills.
• Excellent communication skills: clear, empathetic, pragmatic and solution-oriented.
• Bachelor's or Master's degree, or equivalent professional experience.
• Dutch proficiency at CEFR C2 level.
• Candidates must provide an example of a previously developed process flow, planning methodology, operational structure or comparable deliverable demonstrating their experience.
• This assignment does not involve formal people management, hands-on creative production, or creative direction or creative management.

• Previous experience in a creative role, such as content creation, copywriting, graphic design or audiovisual production.
• Experience in a team leadership or coordination role.
• Minimum 4 years of experience with various planning and traffic management tools.
• Experience in business process analysis and process optimisation.
• Experience implementing operational improvements within creative or marketing environments.
• Familiarity with budget monitoring and external supplier coordination.

The Creative Studio consists of approximately 10 creative professionals. The assignment involves analysing planning and traffic processes, assessing request intake, prioritisation, assignment and delivery, identifying bottlenecks, and mapping workflows, responsibilities and dependencies. The consultant will design processes, workflows, responsibilities, supporting tools and monitoring and reporting mechanisms; develop schedules; translate creative briefs into timelines, deliverables and capacity requirements; allocate resources; manage priorities and scheduling conflicts; and coordinate additional support when required. They will act as the central contact between creative teams, management, internal stakeholders and external partners, monitor progress, delivery risks, costs, workload and budgets, facilitate daily stand-ups, weekly planning sessions and project status meetings, and provide updates to management. The consultant will test the proposed model, gather feedback, adjust processes, document lessons learned and recommendations, and contribute to the transition to a permanent operating model in 2027, if required. Location and hybrid arrangements, duration and daily rate are to be confirmed.