Project & Transformation Coordinator / Business Analyst

• Bachelor's degree or higher.
• Minimum 5 years of relevant professional experience.
• At least 3 years of proven Business Analysis experience, including requirements gathering, business needs assessment and requirements formalization.
• At least 3 years of experience coordinating projects or multiple workstreams, including planning, action tracking and progress reporting.
• Demonstrated experience in stakeholder management across different organizational levels.
• Proven experience preparing and facilitating workshops and multidisciplinary working groups.
• Experience in projects involving technical infrastructure, workplace environments or training facilities.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Fluent French and Dutch – both mandatory.
• Strong customer-oriented approach.
• Ability to integrate quickly into a team and collaborate effectively with different stakeholders.
• Strong analytical and problem-solving skills.
• Excellent communication and listening abilities.
• Diplomacy and strong interpersonal intelligence.
• Confidence in managing stakeholders with different priorities.
• Excellent organizational and coordination skills.
• Ability to turn complex discussions into clear action plans.
• Strong synthesis and presentation skills.
• A pragmatic, results-oriented mindset.
• High level of autonomy and ownership.
• Collaborative attitude and genuine team spirit.

• Experience in organizational, operational or business transformation programmes.
• Exposure to change management initiatives.
• Experience supporting facility development, operational transition or workplace transformation projects.

Responsibilities include structuring and coordinating workstreams; defining objectives, scope, deliverables, responsibilities and milestones; developing roadmaps and action plans; monitoring progress, risks, dependencies and actions; and aligning business expectations, operational requirements and deliverables. The role also involves stakeholder engagement, multidisciplinary collaboration, facilitating workshops and governance sessions, tracking decisions and preparing analyses and recommendations for management. Business analysis includes gathering and formalizing requirements, translating operational needs into functional specifications, mapping processes and user needs, and conducting workplace occupancy and space utilization analyses. The person will support communications, change management, user feedback and operational readiness.

Expected deliverables include project and workstream scoping documents; roadmaps, implementation plans and action trackers; business requirements and functional analysis documents; user needs and workplace utilization analyses; steering committee presentations and governance materials; meeting minutes, executive summaries and decision papers; risk and progress reports; and communication and change management materials.