Azure & Entra ID Support Team Member – Medior

Our client operates critical IT systems supporting the Belgian energy market and is looking for a Medior Azure & Entra ID Support Team Member to join its SPIA service desk. The team supports Security, Privacy & Identity and Access Management, Infrastructure & DevOps, Account Management, customer onboarding and offboarding, and technical and administrative access management in a highly structured environment where security, operational continuity and access governance are key. Responsibilities include following up and resolving incidents, information requests and service requests; supporting activities across Security, Privacy, IAM, Infrastructure, DevOps and Account Management; and supporting technical and administrative onboarding and offboarding of customers, with proper follow-up and documentation in the ITSM environment. The role includes configuring and managing Microsoft Azure environments and administering Microsoft Entra ID / Azure AD beyond basic user and access management, supporting secure access and identity-related operations across business-critical systems, handling network topics including IP addressing, subnets, firewalls, routing and DNS, and collaborating with infrastructure and DevOps teams. The consultant implements and follows up technical and operational changes affecting IAM, infrastructure, security and account management according to established processes; drafts, maintains and follows up technical and operational processes, procedures and guidelines; translates verbal or functional input into clear operational documentation; contributes to security and privacy policies, standards and procedures; keeps documentation accurate and up to date; works according to ITIL principles and processes using TOPdesk, actively contributes to the planned migration from TOPdesk to ServiceNow, and supports service-management process improvement where relevant. What we're looking for Minimum 3 years of relevant experience with Microsoft Azure or comparable technology. Minimum 3 years of relevant experience configuring and managing Microsoft Azure. Minimum 3 years of hands-on experience with Microsoft Entra ID / Azure AD. Entra ID experience must go beyond basic user and access administration. Minimum 3 years of relevant experience with IT networking, including IP addressing, subnets, firewalls, routing and DNS. Proven experience drafting, maintaining and executing technical or operational processes and procedures. Proven experience working with ITIL. Bachelor’s or Master’s degree, or equivalent level through professional experience. Ability to work independently and proactively. Strong team collaboration skills. English at CEFR C1 level. French or Dutch at CEFR C1 level. You are a hands-on Azure and Identity specialist with a strong operational mindset. You are comfortable working across identity, access management, cloud infrastructure, networking and IT service management. You work in a structured and proactive way, document your activities carefully, and communicate effectively with both technical teams and business stakeholders. - Microsoft Azure - Microsoft Entra ID / Azure AD - IT networking - IP addressing - Subnets - Firewalls - Routing - DNS - Drafting, maintaining and executing technical or operational processes and procedures - ITIL - Independent and proactive working - Team collaboration - English (CEFR C1) - French or Dutch (CEFR C1) - Identity and access management - Cloud infrastructure - IT service management - Operational documentation Nice-to-have - Experience within the Belgian energy market - Microsoft 365 / Office 365 - ServiceNow - TOPdesk - French and Dutch - MS-500 - AZ-500 - SC-100 - SC-300 - SC-900 Additional details Start date: 2 November 2026. End date: 31 October 2028. Seniority: Medior. Domain: Security, Risk & Audit. Current ITSM solution: TOPdesk. Planned migration from TOPdesk to ServiceNow.